Recently a client approached us that wanted a solution to handle loads that were in TMWSuite, but had zero charge amounts on them. The client did not want to allow orders to be dispatched or invoiced if there were no charges associated with the order. In order to facilitate these changes special development and process…
As an ‘Operations guy’, I am asked periodically, “What should we do to become more efficient in Operations?” My answer is typically “Become better dispatchers”, but what does that mean exactly? Many people do not understand specifically what it entails to work in Operations. Most companies fail to understand how each individual role plays an integral…
While we were assisting on a TMW implementation for one of our clients, a problem arose for which there was no current solution. Oil Field Order Entry did not have a way to distinguish the different types of tickets that oil haulers were getting. There were tickets that were measured using a flow meter, tickets calculated based on the height of the…
One of the things clients want the most, but don’t realize they want, is automation of difficult processes that they have to handle monthly, weekly or even daily. Automation can save users anywhere from five minutes to several hours. We’ve been known to cut out tens of thousands of dollars in man hours over the…
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