In the industry, many bulk transporters haul commodities that can’t be mixed, therefore a tank must be washed prior to handling certain commodities. There are also cases where a tank cannot be used for delivering certain commodities if another commodity has ever been in the tank. There are features in TMW that can help ensure…
TotalMail Crude Rejections
Sometimes Oil and Crude Haulers will see the following error arrive in their TotalMail system, “Workflow Crude Rejection”. Below is what it means and a solution for this error. How to identify: Crude Rejections will appear in the Inbox as a red error message stating: “Workflow Crude Rejection” What it is: Unlike most error messages,…
Invalid Stops Error in TotalMail
Sometimes in a client’s TotalMail system, they may see a Invalid Stops error crop up in the inbox. The following describes how to identify the error, what causes the error, and what to do to correct it. How to identify: A workflow message will show an error, and the Error Information will state: “Couldn’t find…
Ticket Types for Oil Field
While we were assisting on a TMW implementation for one of our clients, a problem arose for which there was no current solution. Oil Field Order Entry did not have a way to distinguish the different types of tickets that oil haulers were getting. There were tickets that were measured using a flow meter, tickets calculated based on the height of the…
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